Shipping policy

1. Order Processing

All orders placed on the RIORE website are typically processed within 24 hours of order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is dispatched, you will receive shipping confirmation and tracking details via email or message.

2. Delivery Time

Estimated delivery times within Pakistan are as follows:

📍 Major cities: 2–3 business days
📍 Other cities and regions: 3–5 business days

Delivery times may extend to 5–7 business days during sales events, holidays, or high order volume periods.

3. Shipping Charges

Shipping charges may vary depending on your location and order value.

Any applicable shipping fee will be clearly displayed during checkout before order confirmation.

From time to time, RIORE may offer free shipping promotions on selected orders.

4. Shipping Locations

Currently, RIORE delivers within Pakistan only.

We may expand our shipping services to additional locations in the future.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number which can be used to monitor the delivery status of your package.

If you require assistance with tracking your order, you may contact our support team.

6. Shipping Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Courier service delays

  • Weather conditions

  • Public holidays

  • High order volume during promotional events

RIORE is not responsible for delays caused by third-party courier services, but we will always try to assist you in tracking your shipment.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

RIORE will not be responsible for delivery issues caused by incorrect or incomplete addresses.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

📧 Email: info@riorecare.com
🌐 Website: www.riorecare.com